Error when login to Eikon Desktop app. How to fix it?

I am getting the following error when trying logging to Eikon desktop App:

REFINITIV EIKON

Desktop 4.0.56 (build 4.0.56018)

Error description:

Configuration Download Error

The application failed to download the product configuration.

Possible causes:

• you are not connected to the network

• the Refinitiv Platform is encountering problems

• the desktop configuration is incorrect

Please restore the network connection or contact your system administrator.

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Technical Information:

'CBootstrapImpl::LoadProviders'

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Hoow can I solve this, I have installed it more than twice. I have also check connectivity, but iti is impossible to connect.

Resolver not registered: react.asset.discussionTagsAsset

Accepted answers

Please contact the Refinitiv Eikon support team directly via MyRefinitiv to verify the problem.

Please contact the Refinitiv Eikon support team directly via MyRefinitiv to verify the problem.

Permission Problem You need the session.valid permission to do that.