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历史行情接口请求限制

Issue Description:

Errors are reported from time to time when calling the local interface. The error details are as follows:

Get "https://api.refinitiv.com/data/historical-pricing/v1/views/intraday-summaries/CHF=?interval=PT1M&count=5": read tcp 10.245.6.127:57692->99.83.242.11:443: wsarecv: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

Involving interface scope:

api.refinitiv.com/data/historical-pricing/v1/views/intraday-summaries

api.refinitiv.com/data/historical-pricing/v1/views/interday-summaries

Try the solution:

Now try to manually join the agent to solve the problem temporarily

Appeal:

Is it possible to provide the market history interface corresponding to domestic sites (the interface is as above),because our daily development may not configure the agent


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Hello @yangshengyu

I did a quick test on my end; the endpoint works fine as follows:

intraday-call.png

The error seems to be a connection issue between your application and the RDP Gateway (hosted on AWS). Does your company have any firewall or network policy that might block a connection to api.refinitiv.com domain?

Can you try the following command in your command prompt?

nslookup api.refinitiv.com

It should show the following result:

nslookup api.refinitiv.com
Server:  UnKnown
Address:  192.168.1.1


Non-authoritative answer:
Name:    edp-gw.edp-distribution-sdlc-prod.public.inf0.net
Addresses:  99.83.242.11
          75.2.0.254
Aliases:  api.refinitiv.com



intraday-call.png (84.5 KiB)
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nslookup result

1717481657959.png

1717481657959.png (35.5 KiB)

1717481409170.png

nslookup result above

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