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Why is ScreeningRequest return 401?

Hi all,

Using API, I am able to create a case, but when issuing ScreeningRequest I get 401 unauthorised.

Using the same caseSystemId I am able to screen the case using the web interface.

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Hi @stephen.davidson. Thank you for your participation in the forum.

Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks

AHS

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Hi @stephen.davidson,

There are a number of reasons why you would get a 401 status request return

Are you using the Postman collection? If so, have you updated the casesystemid in the Postman environment? what group are you using?

Have you read and followed the quick start guide and understand the caseid/casesystemid relationship and where the casesystemid is set and used?

Hope this helps,

Brian

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Hello @stephen.davidson,

Please post with the additional info, to help us better answer your question?

Or let us know if the question was resolved, to help guide developers with similar inquiries?

Thanks,

-AHS

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