question

Upvotes
Accepted
1 2 3 4

Error during scheduling immediate -> ERROR: Expansion service failed.

Has someone already had this case during an immediate schedule ?

tick-history-rest-api
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Escalated (with details I received by direct email) to DSS_SWAT.

Might be linked to this query.

@davly182
Thank you for your participation in the forum.

Is the reply below satisfactory in resolving your query? If so please can you click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise, please post again on this thread offering further insight into your query.
Thanks
AHS

@davly182

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such

Thanks,

AHS

1 Answer

· Write an Answer
Upvote
Accepted
13.7k 26 8 12

@davly182, I was able to reproduce the issue. The instrument list contains some invalid records containing double quotes, commas and/or spaces, like this one: "TEF SM9,5C7.EX". These are normally rejected when added to an instrument list. In your case they were not rejected due to the general preferences setting "Allow Import of Unsupported Instruments into Instrument" that was activated. When the schedule triggered, the RIC expansion failed due to these invalid instruments, resulting in the error you report, as well as a failed extraction.

Disabling "Allow Import of Unsupported Instruments into Instrument" solves the issue:


icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.