Discover Refinitiv
MyRefinitiv Refinitiv Perspectives Careers
Created with Sketch.
All APIs Questions & Answers  Register |  Login
Ask a question
  • Questions
  • Tags
  • Badges
  • Unanswered
Search:
  • Home /
  • TRTH /
avatar image
Question by davly182 · Jun 29, 2017 at 08:35 AM · schedule

Error during scheduling immediate -> ERROR: Expansion service failed.

Has someone already had this case during an immediate schedule ?

People who like this

0 Show 1
Comment
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

avatar image
REFINITIV
Christiaan Meihsl ♦♦ · Jun 29, 2017 at 10:34 AM 0
Share

Might be linked to this query.

1 Reply

  • Sort: 
avatar image
REFINITIV
Best Answer
Answer by Christiaan Meihsl · Jul 03, 2017 at 03:53 AM

@davly182, I was able to reproduce the issue. The instrument list contains some invalid records containing double quotes, commas and/or spaces, like this one: "TEF SM9,5C7.EX". These are normally rejected when added to an instrument list. In your case they were not rejected due to the general preferences setting "Allow Import of Unsupported Instruments into Instrument" that was activated. When the schedule triggered, the RIC expansion failed due to these invalid instruments, resulting in the error you report, as well as a failed extraction.

Disabling "Allow Import of Unsupported Instruments into Instrument" solves the issue:


unsupportedinstruments.png (30.0 KiB)
Comment
veerapath.rungruengrayubkul

People who like this

1 Show 0 · Share
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Watch this question

Add to watch list
Add to your watch list to receive emailed updates for this question. Too many emails? Change your settings >
10 People are following this question.

Related Questions

instrument list / template / schedule | GUI vs API

How to update a report template associated with a schedule in TRTHv2 using the REST API?

Can TRTHv2 API perform multiple extraction request based on Input parameter?

  • Feedback
  • Copyright
  • Cookie Policy
  • Privacy Statement
  • Terms of Use
  • Careers
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Spaces
  • Alpha
  • App Studio
  • Block Chain
  • Bot Platform
  • Calais
  • Connected Risk APIs
  • DSS
  • Data Fusion
  • Data Model Discovery
  • Datastream
  • Eikon COM
  • Eikon Data APIs
  • Electronic Trading
    • Generic FIX
    • Local Bank Node API
    • Trading API
  • Elektron
    • EMA
    • ETA
    • WebSocket API
  • Legal One
  • Messenger Bot
  • Messenger Side by Side
  • ONESOURCE
    • Indirect Tax
  • Open PermID
    • Entity Search
  • Org ID
  • PAM
    • PAM - Logging
  • ProView
  • ProView Internal
  • Product Insight
  • Project Tracking
  • Refinitiv Data Platform
    • Refinitiv Data Platform Libraries
  • Rose's Space
  • Screening
    • Qual-ID API
    • Screening Deployed
    • Screening Online
    • World-Check One
    • World-Check One Zero Footprint
  • Side by Side Integration API
  • TR Knowledge Graph
  • TREP APIs
    • CAT
    • DACS Station
    • Open DACS
    • RFA
    • UPA
  • TREP Infrastructure
  • TRIT
  • TRKD
  • TRTH
  • Thomson One Smart
  • Transactions
    • REDI API
  • Velocity Analytics
  • Wealth Management Web Services
  • World-Check Data File
  • Explore
  • Tags
  • Questions
  • Badges