Is Eikon API down?

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Question by XxFaTexX · Aug 31, 2017 at 09:33 PM · eikon eikon-data-api workspace refinitiv-dataplatform-eikon workspace-data-api python error

Is Eikon API down?

<module> df_chain1 = ek.get_data(chain_id, fields=field2, parameters={"SDate":date_end2, "EDate":date_start2, "Frq":"D"})

"C:\Program Files\Anaconda3\lib\site-packages\eikon\data_grid.py", line 141, in get_data result = eikon.json_requests.send_json_request(DataGrid_UDF_endpoint, payload, debug=debug) File "C:\Program Files\Anaconda3\lib\site-packages\eikon\json_requests.py", line 82, in send_json_request check_server_error(result) File "C:\Program Files\Anaconda3\lib\site-packages\eikon\json_requests.py", line 130, in check_server_error raise requests.HTTPError(error_message, response=server_response) requests.exceptions.HTTPError: Either datapoint 'DataGrid' doesn't exist or you do not have permission to execute this datapoint.

Hi I've been using Eikon API for quite a while.

Just a moment ago, I received this error. Is the API down?

Thanks.

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Answer 1 · 2017-09-01T01:50:07Z

Answer by kengo_takahashi_deprecated_0 · Sep 01, 2017 at 01:50 AM

Oh, I have Same problem today!!

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Answer 2 · 2017-09-01T03:02:32Z

Answer by tomas.kourim · Sep 01, 2017 at 03:02 AM

Same problem here...

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Answer 3 · 2017-09-01T03:06:52Z

Answer by Jan · Sep 01, 2017 at 03:06 AM

Same problem here.

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Answer 4 · 2017-09-01T09:19:51Z

Answer by tomas.kourim · Sep 01, 2017 at 09:19 AM

Seems like it is up&running again. What about you? @XxFaTexX @kengo_takahashi @Jan

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Answer 5 · 2017-09-01T09:23:08Z

Answer by XxFaTexX · Sep 01, 2017 at 09:23 AM

Hey Tomas, likewise.

Looks like someone fixed it.

I would like to know why and if this issue would happen again.

Can someone from TR shed some light?

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Is Eikon API down?

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