Sequence to follow, case from national id and not getting screening results
Hi Support,
I am working in the Pilot enviroment and I have three points that I would like to check with you.
The first one is corresponding to the sequence that we have to follow in order to get the relevant KYC information from an Individual. At this moment we are following these steps:
- SEQ 1a, In order to get the top level groups
- SEQ 1c, In order to get the template for a spcific group.
- SEQ 2a, in order to check the if the case id is available or not.
- SEQ 2c, in order to save an individual case.
- SEQ 4a, in order to screen the case.
- SEQ 8, We retrive the audit log for the case till the action type is equal to "SCREENED_CASE"
- SEQ 5b, in order to get the screening result.
Is this the correct?
The second point that we would like to check is how we can run case from the document id of the customer. In particular we want to test the WC1 with a CPF from Brazil and get the KYC of the individual.
The last point is that when we change the name that was provided in the examples we can not get the screening result.
Thanks in advance for your help.
Regards
Hi @fcaceres,
Whenever you created any case using SEQ-2C, system generated one caseSystemId. Using this caseSystemId you can execute SEQ-5A which will give you case related information like Address,city,state etc.
Regarding your third point if you want to change the name then again you will execute seq 2c and you will get new caseSystemId with your given new name. Using this caseSystemId you can screen the case and after that you will get screening results as well.
Hope this helps.
Thanks,
Shilpi
Hi @shilpi.saha,
The CPF (Cadastro de Pessoas Físicas or Natural Persons Register) is like the SSN for the US cityzens. With that number you can get the information from the customer.
In particular from the national Id we need to get the following information:
- Full name
- Address
- City
- State
- Postal Code
- Phone
- Date of birth
- Finance situation. (In particular for the brazilian sitizen is know as cadastral situation or status)
Regarding the third point, is that in the example given to us in the post man collection the request for the seq 2c there is name, let say Jhon Doe. If we follow the steps presented as point 1 in my previous question we get a response. If we change the name, let say to Jane Doe,and we follow the same steps we get an empty response in the SEQ 5b.
Regards