Upgrade from Eikon -> Workspace. Learn about programming differences.

For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
ntopjian avatar image
1 ●0 ●0 ●0

Problem with using Python API ek -- 'daemon is disconnected'

I am trying to download Reuters data into Jupyter notebook. I am importing eikon as ek, setting my ID, and then running the following lines of code:

--

symbols = ['AAPL.O', 'MSFT.O', 'GOOG.O']

data = ek.get_timeseries(symbols[0],start_date='2016-01-01',end_date='2016-10-31',interval='daily',fields=['*'])

--

I am then getting the following error. Does anyone know how to solve this?

---------------------------------------------------------------------------
EikonError                                Traceback (most recent call last)
<ipython-input-9-21c64f8a8454> in <module>()
----> 1data = ek.get_timeseries(symbols[0],start_date='2016-01-01',end_date='2016-10-31',interval='daily',fields=['*'])

C:\Users\ntopjian\AppData\Local\Continuum\Anaconda3\lib\site-packages\eikon\time_series.py in get_timeseries(rics, fields, start_date, end_date, interval, count, calendar, corax, normalize, raw_output, debug)
    153             raise ValueError('corax must be a string')
    154 
--> 155result = eikon.json_requests.send_json_request(TimeSeries_UDF_endpoint, payload, debug=debug)
    156     status_code = get_json_value(result['timeseriesData'], 'statusCode')
    157 

C:\Users\ntopjian\AppData\Local\Continuum\Anaconda3\lib\site-packages\eikon\json_requests.py in send_json_request(entity, payload, ID, debug)
     83                 return result
     84             if response.status_code == 401:
---> 85raise EikonError('daemon is disconnected')
     86             else:
     87                 raise requests.HTTPError(str(response), response=response)

EikonError: 'daemon is disconnected'
eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-api
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Jirapongse avatar image   Jirapongse

@ntopjian

Thank you for your participation in the forum.

Are any of the replies below satisfactory in resolving your query?

If yes please click the 'Accept' text next to the most appropriate reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

wasin.w avatar image   wasin.w

@ntopjian

Thank you for your participation in the forum.

Are any of the replies below satisfactory in resolving your query?

If yes please click the 'Accept' text next to the most appropriate reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

2 Answers

· Write an Answer
Upvotes
Alex Putkov.1 avatar image
39.4k ●77 ●11 ●27

Are you running Eikon API Proxy?
If you haven't already done so, follow the Quick Start Guide to get started with Eikon Web & Scripting APIs.
https://developers.thomsonreuters.com/eikon-web-and-scripting-apis/quick-start
You may also want to check out this tutorial on setting up a designated Thomson Reuters Eikon development environment, which includes Jupyter notebook.
https://developers.thomsonreuters.com/eikon-web-and-scripting-apis/learning?content=15355&type=learning_material_item

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
mchan avatar image
1 ●0 ●0 ●0

Hi Alex -- I am a colleague of @ntopjian. A different Eikon user at our firm installed the API Proxy and is having trouble getting an AppID. Clicking on the "Get an AppID" link does not display the dialog. Our IT dept says that our corporate firewall is not blocking the request.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Alex Putkov.1 avatar image Alex Putkov.1

Check out this previous discussion on this forum:
https://community.developers.refinitiv.com/questions/17695/eikon-api-proxy-app-id-generator-is-not-working.html
You can try using Fiddler to figure out what happens when you click Get an AppID.
As an immediate workaround you can use any string in set_app_id method. At the moment we do not check the validity of the app ID, although we're very likely to implement it in near future.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.