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praveen avatar image
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How to save case for individual user ? and how would you send name, passport number and country here ?

I have SEQ-2c: Save a case: Individual, giving a response 400,

[ { "error": "INVALID_CUSTOM_FIELD", "cause": "Custom fields which are not defined for the group cannot be used. Available custom fields are provided in the group's case template." } ]

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responsefromsaveindividual.png (172.2 KiB)
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Jirapongse avatar image   Jirapongse

@praveen

Thank you for your participation in the forum.

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Thanks,

AHS

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shilpi.saha avatar image
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Hi @praveen,

Before create any case please be execute the SEQ-1c: Get the case template for a group.Using this api you can able to see all available custom fields under that particular group.Use those custom fields only for any entity like Individual otherwise you will get 400 error.

Hope this will help.

Thanks,

Shilpi


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