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Question by r.arnold · Mar 07, 2018 at 11:15 AM · eikoneikon-data-apipythonworkspaceworkspace-data-apirefinitiv-dataplatform-eikondelayed-feed

delayed price quotes in python data api

my quotes for fixed price and brent options is delayed by 10 minutes in the python api, but excel add in and eikon gui are both near real time.

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Answer by Alex Putkov.1 · Mar 07, 2018 at 03:23 PM

@r.arnold

Could you please include an example of the call you make and the result you receive.
As a quick test I just tried ek.get_data(['LCO6350E8'],['BID','ASK','TIMACT']), and I got back
Instrument BID ASK TIMACT
LCO6350E8 1.87 1.9 20:16:21
In the above the timestamp on the quote (the value of TIMACT field) is current and the same as in Eikon Quote app. In other words I'm not reproducing the issue you describe.

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r.arnold · Mar 08, 2018 at 07:01 AM 0
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This is non-reproducible right now, there is not a delay on my api now with unchanged code. According to an email, i suspect 'permissions to the real time data in our database' have been updated.

thank you for your help.

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Answer by larabrian · Sep 26, 2019 at 05:50 AM
import time 
time.sleep(5)   # Delays for 5 seconds. You can also use a float value.
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