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r.arnold avatar image
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delayed price quotes in python data api

my quotes for fixed price and brent options is delayed by 10 minutes in the python api, but excel add in and eikon gui are both near real time.

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-apidelayed-feed
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pimchaya.wongrukun01 avatar image   pimchaya.wongrukun01

Hello @r.arnold

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If yes, please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,
AHS

wasin.w avatar image   wasin.w

Hi @r.arnold

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,

AHS

2 Answers

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Alex Putkov.1 avatar image
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@r.arnold

Could you please include an example of the call you make and the result you receive.
As a quick test I just tried ek.get_data(['LCO6350E8'],['BID','ASK','TIMACT']), and I got back
Instrument BID ASK TIMACT
LCO6350E8 1.87 1.9 20:16:21
In the above the timestamp on the quote (the value of TIMACT field) is current and the same as in Eikon Quote app. In other words I'm not reproducing the issue you describe.

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r.arnold avatar image r.arnold

This is non-reproducible right now, there is not a delay on my api now with unchanged code. According to an email, i suspect 'permissions to the real time data in our database' have been updated.

thank you for your help.

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larabrian avatar image
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import time 
time.sleep(5)   # Delays for 5 seconds. You can also use a float value.
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