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xlil997 avatar image
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missing news in Elektron EMA compared to NewsFeedDirect

We are migrating to Elektron Machine Readable News (MRN) from NewsFeedDirect. we find there are a few stories in the NewsFeedDirect, but not in

Elektron(MRN). for e.g. this morning,

guid="20180312-042649000-nL3N1QU1WS-1-2"

<Header><Info><Id>20180312-042649000-nL3N1QU1WS-1-2</Id><TimeStamp>2018-03-12T04:26:49.611Z</TimeStamp></Info></Header> this guid key

"L3N1QU1WS" never appeared in Elektron news. Could you explain why the news is missing?

If you think Elektron did not miss this story, please indicate the news that contains such guid key (the long version of guid L3N1QU1WS__180312......) and timestamp.

Here is my Elektron config

.serviceName("ELEKTRON_DD")
.name("MRN_STORY")
.domainType(33),
elektronrefinitiv-realtimeelektron-sdkema-apirrtelektron-message-apinewsmrn
icon clock
10 |1500

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wasin.w avatar image   wasin.w

Hi @xli1997

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,

AHS

Nipat Kunvutipongsak avatar image   Nipat Kunvutipongsak

Hello again!

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

AHS

Nipat Kunvutipongsak avatar image   Nipat Kunvutipongsak

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

AHS

1 Answer

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zoya faberov avatar image
32.2k ●40 ●11 ●20

Hello @xlil997,

It is likely a permissioning difference between the two.

Please raise a My Account Service Request to verify the permissions on the user used to subscribe, include the helpful detail with the GUID example.

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