Is it possible to get the system case Id by the custom field?
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Getting the case system Id by the custom field
@ramzi.ajroudi, since we haven't heard from you, I've accepted the initial answer provided. This removes the thread from being watched by moderators. If you need any further help, please start a new thread.
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You can get the caseSystemId using the caseId. It is not possible to fetch the caseSystemId using the custome fields.
User the below API call to acheive the caseSystemID -
If using postman collection v1.3 - SEQ-3: Get the system ID of a case
if using postman collection v1.5 - SEQ-case-retrieve: Get the system ID of a case
Can you please elaborate a bit more on your concern, so that we may understand what exactly are you trying to acheive?
