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charles.wang avatar image
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after clear cache, should I apply for a new app ID?

Hi,

I have been using EIKON Python API for a while.

After July, when I run a script (which works well before), it gets "HTTP error".

I thought that maybe clearing cache could fix it. This is the experience of using EIKON Excel Add-in. But after clearing cache, it gets worse. When setting APP ID, it reports error:

No handlers could be found for logger "pyeikon"

Could anyone tell me how to handle this? After clearing cache, should I apply for a new APP ID?

thanks

Charles

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-api
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Zhenya Kovalyov avatar image
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Hi @charles.wang, there has been a slight change with the latest beta release. APP ID is now deprecated in favour of APP KEY, the summary of the steps you need to take is listed here, but in a nutshell you need to generate a new key with App Key Generator [APPKEY] and upgrade your package to the latest version with 

pip install eikon --upgrade
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charles.wang avatar image charles.wang

This works for me.

Thank you. Zhenya.

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