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mathias.montantin-ext avatar image
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Having the warning message RequestToken not found in a OMM provider

Hello,

We having the following log messages from RFA C++ 8.1 from an OMM provider:

[WARN ] From component 'Static' with log id '7016': [Fri Aug 10 09:32:14 2018]: (ComponentName) Static: (Severity) Warning: RSSL_Prov_Connection "Connection_SSLEDMP_RMDS" RequestToken not found in adapter for given streamID when client session has sent up a close request. Client session handle=623552048 StreamID=36567

The provider ran properly but we would like to know why we're having this message. Did we forget something in our implementation ?

Thanks.

treprfarfa-api
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steven.peng avatar image steven.peng

Hi @mathias.montantin-ext,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,

AHS

Alex Putkov.1 avatar image   Alex Putkov.1

@mathias.montantin-ext
Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.
Thanks,
-AHS

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moragodkrit.chumsri_1 avatar image
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@mathias.montantin-ext

As far as I understand this could occur if the publishing application or the provider server closes an item first and the request to close from a client comes up right after it. The level of the log is Warning so that you may ignore the message.

You may compare the time RFA generating the message with the application's log to see which scenario cause the Warning message. Also turning on RSSL trace log may help us review sequence of the incoming and outgoing messages.

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