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Why are my credentials not working?

I get the following error: 401 Unauthorized

world-checkworld-check-oneerror-401world-check-one-zfcredentials
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1 Answer

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Hi @Ripley79,

Several scenarios may apply:
- The credentials are incorrectly posted or used in Postman or application (check for spaces)
- If Group and Country retrieval is working, this would indicate your credentials haven't yet been synchronised on the cloud platform; this process occurs daily at 0600AM UK Time.

Regards,

Léo
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