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Question by Jens2018 · Dec 06, 2018 at 05:15 AM · eikoneikon-data-apiworkspacepythonworkspace-data-apirefinitiv-dataplatform-eikon

Eikon Python API 403 Error

Hello, I'm trying to test the Eikon Data API. I've got a username and a password for a two week access to the Eikon Program. I've gone through the quick start guide for windows. I have the TR Eikon AP running, I've generated a key with the app key generator, i've installed the python eikon libraries and am now trying to run the following code with python 3.7:

import eikon as ek
response = ek.set_app_key('app key from app key generator ')
df = ek.get_timeseries(["BUR.L"], start_date="2018-01-01", end_date="2018-01-10")

The last line fails with the following error message: "Error code 403 | Client Error: Your Eikon account is not allowed to run Eikon API Proxy. - Your Eikon account is not allowed to run Eikon API Proxy."

Have I not got access to the API, or am I doing something wrong? Thank you for any help.

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Answer by Zhenya Kovalyov · Dec 06, 2018 at 05:19 AM

@fa297854-f1b0-4f31-85f2-2f00e0791582 it looks like you are using Eikon Core which does not allow access to the API.

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Jens2018 · Dec 06, 2018 at 05:24 AM 0
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Yes, I am. That makes sense.
I was told Core included the API access. What is the minimum product requirement for the API access?

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Zhenya Kovalyov ♦♦ Jens2018 · Dec 06, 2018 at 05:36 AM 1
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@fa297854-f1b0-4f31-85f2-2f00e0791582 I do not have the latest info, I asked one of our specialists to contact you. Eikon API was supported in all variants except for Eikon Core and Eikon for Exchanges.

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pierre.faurel Jens2018 · Dec 06, 2018 at 07:43 AM 0
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Currently, Eikon Core is not allowed for the API.

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Alex Putkov.1 ♦♦ Jens2018 · Dec 06, 2018 at 08:31 AM 0
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I confirm that access to Eikon Data APIs is included with all variants of Eikon except the two lowest tier variants: Eikon Core and Eikon for Exchange Pricing.

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