when i run c++ example "start consumer", it always login failed. I think there must be something wrong in the configure file. all the log the configuration are in the attachments.start-comsumer-login-problem.zip
3
●0 ●1 ●1
login failed in c++ example "start consumer"
After change the configuration, the result is "login denied".
but i am sure the name is correct. something wrong ?
Hello @e3bf726e-94a3-4c7d-bcfa-0b9640b02e90
Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.
Thanks,
-AHS
Hello @e3bf726e-94a3-4c7d-bcfa-0b9640b02e90
Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.
Thanks,
AHS
Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.
Thanks,
AHS
25.3k
●87 ●12 ●25
Hi @e3bf726e-94a3-4c7d-bcfa-0b9640b02e90
According to your 2nd log file - the API is able to connect to a server. Unfortunately, the permission system the server is using does not recognise your user name of horizon_uat
Please speak to your Market Data team (for internally managed systems) or Refinitiv account manager to confirm your username.
Perhaps you are connecting to the wrong server environment? Many clients have separate UAT and Production environments - each with its own permission system, so a uat username will not work on a Production server.
