1.txtWe did not receive data immediately after requesting real-time data on foreign exchange options, such as CHF10P3W = R. The log is attached.
1
●1 ●2 ●3
We did not receive data immediately after requesting real-time data on foreign exchange options, such as CHF10P3W = R. The log is attached.
Considering your query, we moved it from the Eikon Data API to the RFA API forum, it seems more appropriate and will help people discover it.
AHS
@zhangping2
Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query? If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.
Thanks,
-AHS
@zhangping2
Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.
Thanks,
-AHS
17.2k
●82 ●39 ●63
Hi @zhangping2,
If you are specifically referring to the status message: ""Waiting for service ELEKTRON_DD UP. Item recovery in progress...", then this does happen if your application is asynchronously submitting your request to the server.
Your log doesn't contain timestamps so I'm only concluding based on the messages I see. When you start your application, you can actually request for data before your session is up and ready. Although not required, some applications wait for the Directory response message from the infrastructure before they submit requests for data. It appears in your case, you are requesting for data before your application has determined that the service ELEKTRON_DD from the Directory response is UP. As a result, the application notifies you that your request is still valid (Open) and that it will be fulfilled once it receives a Directory response.
