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johnprzv avatar image
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Connection Actively Refused 127.0.0.1:36036

I am writing a simple `Hello World` connection to my Eikon instance, but it will return the error `Connection Actively Refused 127.0.0.1:36036` on every call. The code I am using is:

                IEikon eikon = Eikon.CreateDataAPI();
                eikon.SetAppKey("2cdaf3fe86axxxxxxa5c71b0273ec822a9beaeff");
                var response = eikon.GetNewsHeadlines(); // here it throws the Error

I have been also using this library as base structure for the examples: https://github.com/TR-API-Samples/Article.EikonDataAPI.DotNet.Library.

Anyone has any idea of why the connection is refused? Should I just go with the Python samples instead?

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-apiconnection
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Christiaan Meihsl avatar image   Christiaan Meihsl

@johnprzv, thank you for your participation in the forum. Are any of the replies below satisfactory in resolving your query? If yes please click the 'Accept' text beneath the most appropriate reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question. Thanks, AHS

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Alex Putkov.1 avatar image
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@johnprzv
As far as I can see you're not a customer of Refinitiv and you're not subscribing to any Refinitiv products. You're a customer of the company named Metastock and you're subscribing to their product named Metastock Xenith, which includes an abridged retail version of Eikon. With this product you don't have access to Eikon APIs. If you'd like to use Eikon APIs you need to subscribe to to a variant of Eikon that includes Eikon Data APIs from Refinitiv.

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chavalit-jintamalit avatar image
18.2k ●21 ●13 ●21

Hi @johnprzv

Do you have Product ID regarding your app key?
So I can check and confirm if the app key is valid or not.

Thanks.

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johnprzv avatar image johnprzv

Of course,

Product ID: METASTOCKRETAILHDC.MYTESTAPPLICATION

App Key: 2cdaf3fe86a04f388a5c71b0273ec822a9beaeff

johnprzv avatar image johnprzv

Of course,

Product ID: METASTOCKRETAILHDC.MYTESTAPPLICATION

App Key: 2cdaf3fe86a04f388a5c71b0273ec822a9beaeff

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Zhenya Kovalyov avatar image
4.6k ●26 ●7 ●22

@johnprzv try port 9000

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johnprzv avatar image johnprzv

It returns the same response using Port=9000

johnprzv avatar image johnprzv

It returns the same error using port 9000.

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