Eikon data API in Python: Backend error. Failed to deserialize backend response
Hi, I'm trying to scraping the ship fixture data using the code below
reuters_result=ek.get_data(str(imo),["TR.AssetLoadingDateFrom;TR.AssetLoadingDateTo;TR.AssetCharterer;TR.AssetFreight;TR.AssetFreightType;TR.AssetFlowTradeComments;TR.AssetTradeType;TR.AssetDischargeDate;TR.AssetFlowComments"],{"TOP":1000, "CH": "Fd", "RH": "IN"})
Errors occured for 'TR.AssetFlowComments' field:
Backend error. Failed to deserialize backend response. Expected valid JSON. Error: invalid character 'A' looking for beginning of value
Best Answer
@yangyang1991sg
The best way to go about investigating this issue is to capture the HTTP request and response using say Fiddler and then report the issue to Refinitiv Helpdesk for investigation. I suggest you use Contact Us capability in your Eikon application to contact the Helpdesk. Make sure to include Fiddler capture when opening the case through Contact Us.