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gyuwa avatar image
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Installing eikon package for Python

I tried to install eikon package for Python on a new computer.

I ran "pip install eikon" from Windows command prompt, then this error message appeared.

"pip is configured with locations that require TLS/SSL, however the ssl module in Python is not available."

As written in https://stackoverflow.com/questions/54394764/pip-is-configured-with-locations-that-require-tls-ssl-however-the-ssl-module-i/54394791,

I added the path to libeay32.dll. However, it's not working.

This may not be a suitable question to post here. However, I appreciate if you can help me.

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-apisetup
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wasin.w avatar image   wasin.w

Hello @gyuwa

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,

AHS

wasin.w avatar image   wasin.w

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

AHS

1 Answer

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moragodkrit.chumsri_1 avatar image
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@gyuwa
Are you running python and pip command behind Proxy?
Can you try below command ?

pip install https://files.pythonhosted.org/packages/16/4a/946a2000455a84bf62a25c2933500b33ff0383ab873bf56860b8732a8ff6/eikon-1.0.1-py3-none-any.whl

If it's the problem from proxy you might need to try setting proxy using the following command

pip install packageName --proxy proxy_Server:portnumber
ex: pip install numpy --proxy https://myproxy@myserver.com:8080
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