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satirogluaytekin avatar image
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I can access DSWS via Excel but not via DatastreamDSWS2R

After logging in my credentials, I have been able to access data via DFO, but using the same credentials and following the steps in DatastreamDSWS2R github page, I couldn't access data via R Studio. My R is version 3.5.1 and the error message is the following:

Error in .self$.loadToken() : Error requesting access Token. HTTP message was: Client error : Forbidden : Client error: (403) Forbidden

I have also tested SOAP Service (http://product.datastream.com/DswsClient/Docs/TestSoapV1.aspx) and saw that I was not entitled to ClientApi service. It has been said that the account needs to be authorized to use the DSWS API service. How can I get this authorization? What can be done to connect Datastream via R? Whom can I contact with to reach API service?

I am connecting to my university's account. Also, I have been using "rdatastream" package which has lately stopped working and since, I have been looking for alternatives. I'd be very happy if someone could help me out. Thanks :)

Aytekin

apidatastream-apidsws-apir
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veerapath.rungruengrayubkul avatar image   veerapath.rungruengrayubkul

Sent email to DSWSEscalationSupport@thomsonreuters.com

veerapath.rungruengrayubkul avatar image   veerapath.rungruengrayubkul

@satirogluaytekin

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AHS

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James.Bright1 avatar image
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Hi,

You should speak with your account manager, who in turn can see which subscription to DSWS best fits your needs. Once this has been identified they will provide you with access to this service.

Best regards

James

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