Eikon Data API Not Working: 'Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running'

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Question by nlieb7 · Sep 16, 2019 at 05:26 PM · eikon data api eikon data api error eikon data api proxy

Eikon Data API Not Working: 'Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running'

I have purchased MetaStock Xenith and want to query some data from Eikon using Python. The above error occurs when I try to connect to the API I created. Looked into it a little and apparently port 9000 is what I want, but when I use CurrPorts to view each process, Eikon is not on port 9000 at all:

I also don't have a C:\Users\<WindowsUser>\AppData\Roaming\Thomson Reuters\Eikon API Proxy\ folder whatsoever.

How do I fix this error so I can access the data I purchased?

1568654612169.png (134.7 KiB)

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Answer 1 · 2019-09-16T18:40:34Z

REFINITIV

Best Answer

Answer by zoya.farberov · Sep 16, 2019 at 06:40 PM

Hello @nlieb7,

You will not be able to access this content via Eikon Data API.

Please refer to this question for the detailed explanation.

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Eikon Data API Not Working: 'Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running'

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