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lukasz.ossowski avatar image
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DNS are not resolving ip behind DDirect name select.datascopeapi.extranet.reuters.biz correct, server will not be able to use internet/*.com.

DNS are not resolving ip behind DDirect name select.datascopeapi.extranet.reuters.biz correct, server will not be able to use internet/*.com.


Can you verify select.datascopeapi.extranet.reuters.biz/RestApi/v1 are correct and what DDirect ip are behind select.datascopeapi.extranet.reuters.biz ?



<entry key="DSS.Username" value="9001234" />

<entry key="DSS.Password" value="xxxxxxxx" />


<entry key="DSS.Endpoint" value="https://select.datascopeapi.extranet.reuters.biz/RestApi/v1" />

<entry key="DSS.WSDLEndpoint" value="https://hosted.datascopeapi.reuters.com/datascopeapi/v1/extractionservice.asmx?wsdl" />

dss-rest-apidatascope-selectdssrest-api
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Christiaan Meihsl avatar image   Christiaan Meihsl

@lukasz.ossowski, can you give us the information Gareth requested ? That would help answer the query.

veerapath.rungruengrayubkul avatar image   veerapath.rungruengrayubkul

Hi @lukasz.ossowski,

Could you give the information requested by Gareth?

Thanks,

AHS

wasin.w avatar image   wasin.w

Hello @lukasz.ossowski

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.
Thanks,

AHS

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gteage01 avatar image
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@lukasz.ossowski Hi Lukasz, a quick question does client site have a private line installed from us to it? In order to use Delivery Direct (private line) the infrastructure needs to be there. Have you checked the DS Connections pdf? DS_Product_Access_FactSheetv3-0-2019510-.pdf


ds-product-access-factsheetv3-0-2019510.pdf (159.6 KiB)
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