DNS are not resolving ip behind DDirect name select.datascopeapi.extranet.reuters.biz correct, server will not be able to use internet/*.com.
Can you verify select.datascopeapi.extranet.reuters.biz/RestApi/v1 are correct and what DDirect ip are behind select.datascopeapi.extranet.reuters.biz ?
<entry key="DSS.Username" value="9001234" />
<entry key="DSS.Password" value="xxxxxxxx" />
<entry key="DSS.Endpoint" value="https://select.datascopeapi.extranet.reuters.biz/RestApi/v1" />
<entry key="DSS.WSDLEndpoint" value="https://hosted.datascopeapi.reuters.com/datascopeapi/v1/extractionservice.asmx?wsdl" />
@lukasz.ossowski Hi Lukasz, a quick question does client site have a private line installed from us to it? In order to use Delivery Direct (private line) the infrastructure needs to be there. Have you checked the DS Connections pdf? DS_Product_Access_FactSheetv3-0-2019510-.pdf