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dcruzf84 avatar image
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Errror RFA 0000009b SystemErr R ILLEGAL PACKAGE NAME FOUND: com.reuters.rfa.privatestream

i have in log SystemError.log the next error

0000009b SystemErr R ILLEGAL PACKAGE NAME FOUND: com.reuters.rfa.privatestream

treprfarfa-api
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wasin.w avatar image   wasin.w

Hello @dcruzf84

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,


AHS

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zoya faberov avatar image
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Hello @dcruzf84,

It looks to me as some part of your RFA installation has become corrupted.

In order to tell more we would need an in-depth investigation into your environment and code. As you are registered under gmail, I am unable to tell if you are a customer of Refinitiv, and if you are a premium developer support customer.

I would check that libraries are in place and intact, not modified lately. Failing this,

please contact your Refinitiv account manager to discuss premium developer support option to get a more in-depth look into this matter.

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