we trying to screen on individual and show error 401

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Question by m.ghawati · Jan 22, 2020 at 01:26 PM · world-check world-check-one

we trying to screen on individual and show error 401

I try to screen on individual with below key but error 401 please advise

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Answer 1 · 2020-01-23T06:55:03Z

REFINITIV

Best Answer

Answer by Mehran.Ahmed Khan · Jan 23, 2020 at 06:55 AM

@m.ghawati

Hi,

401 errors occur because the request has failed an authorization check. This can happen for a variety of reasons, such as

An invalid or expired API key,
An invalid HMAC signature.
Request timing issue/problem with the Date header value. The API client should ensure a correctly synchronized clock is used to generate request timestamps.
Incorrect JSON payload formation at your end that can cause a 401 response.

Can you please turn on the console logs on postman(Alt+Ctrl+C), retry the request and send me the complete request and response headers from the logs so that I can investigate this further?

Regards,

Mehran Khan

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we trying to screen on individual and show error 401

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