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gerhardtm avatar image
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Sudden 401 error

Good day.


Up until about 20 minutes ago, our API calls to the pilot environment has worked perfectly. Since then we've been getting 401 errors.

Our api-key, api-secret, groupID's as well as how we generate the authorization header has remained unchanged.

Can you please confirm whether your pilot environment is working as expected?

Regards.

world-checkworld-check-oneerror-401
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Jirapongse avatar image   Jirapongse

@gerhardtm

Hi,

Thank you for your participation in the forum.

Is the reply below satisfactory in answering your question?

If yes please click the 'Accept' text next to the most appropriate reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

Alex Putkov.1 avatar image   Alex Putkov.1

@gerhardtm

I'm closing this thread since we haven't heard from you in a while.

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Prabhjyot avatar image
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@gerhardtm,

Thank you for your query.

The API is working fine in the pilot. Could you please share the request / response headers of the failed API call to investigate on the cause of the Error 401?

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