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Hi, Team,
I am totally new to WC1 API and have two questions about WC1 API, as below.
1. Can we use WC1 API to update the remediation/status/comments/etc., of cases, which created manually via WC1 portal(not created by API)?
2. If yes, how can we update the remediation remarks of those matches in a batch, assume there are 10,000 or even 100K matches returned?
Thanks,
Leo
Please be informed that a reply has been verified as correct in answering the question, and has been marked as such. Thanks, AHS
Thank you for your query.
If you want to update the resolution status of a match / record within a case, you can use the API call - 'SEQ-case-investigate-resolve-results: Resolve results'. The result-ids in the request body accepts multiple values, since its an array. However, the match status, risk and reason for all the result-id's should be same.
If you have to update the resolution with different risk, reason and status then you will have to make the API call separately for each record / match within the case.
For the remediated cases, you can use the API call - 'SEQ-case-investigate-review-results: Review results' to add the review remark for the matched record within the case. Here the result-id is an array, so you can use multiple result-ids for the same review remark after the case has been resolved. Similarly for different remarks, you will have to use the API call accordingly, i.e. no. of times depending on the no. of case review remarks to be updated.
Hope this clarifies your concern.
