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bilou_12 avatar image
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How to get open/high/low/volume for currencies ?

Hi

I used to send the below request to fetch open/high/low/close/volume on currencies (ex: EUR= or GPB=).

{
    "ExtractionRequest": {
        "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ExtractionRequests.ElektronTimeseriesExtractionRequest",
        "ContentFieldNames": ["Trade Date", "RIC", "Open", "High", "Low", "Universal Close Price", "Volume"],
        "IdentifierList": {
            "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ExtractionRequests.InstrumentIdentifierList",
            "InstrumentIdentifiers": [{
                "Identifier": "GBP=",
                "IdentifierType": "Ric"
            }],
            "ValidationOptions": {
                "AllowHistoricalInstruments": true
            },
            "UseUserPreferencesForValidationOptions": false
        },
        "Condition": {
            "ReportDateRangeType": "Range",
            "StartDate": "1996-01-01T00:00:00.000Z",
            "EndDate": "2020-02-10T23:59:59.999Z"
        }
    }
}

Since the 21st of Feb, it only returns null values for all except close.

Can you let me know if it's a client query, access rights or reuters issue ?

Best,

Benoit

dss-rest-apidatascope-selectdssforex
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veerapath.rungruengrayubkul avatar image   veerapath.rungruengrayubkul

Other client has found the same issue on case: 08425001.

veerapath.rungruengrayubkul avatar image   veerapath.rungruengrayubkul
Hi @bilou_12,

Do you have a chance to raise the issue to TRTH support via MyRefinitv?

wasin.w avatar image   wasin.w

Hello @bilou_12

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,


AHS

Jirapongse avatar image   Jirapongse

@bilou_12

Hi,

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

AHS

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veerapath.rungruengrayubkul avatar image
11.3k ●25 ●9 ●14

Hi @bilou_12,

I have also found the same result using both REST API and GUI. This could be Content issue in the product. Therefore, please directly contact the TRTH support team via MyRefinitiv for any further assistance.

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