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GI avatar image
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Large number of 404 responses on Eikon API

We have a python algorithm which uses the Eikon APIs to extract and calculate our data for us. Today I'm seeing a large number of intermittent 404 errors coming back.

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-api
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wasin.w avatar image   wasin.w

Hello @GI

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,


AHS


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jason.ramchandani01 avatar image
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Hi @GI - unfortunately a number of users (myself included) have been experiencing this intermittent behaviour since yesterday - I have asked the Product Owner to check the service.

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wasin.w avatar image   wasin.w
@jason.ramchandani
Do you have any updates from the Product Owner?
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GI avatar image
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This issues are back again this morning.

Getting 404 errors on the API. I saw a bunch of 500 errors before my script terminated, running it again I am back to 404 errors.

 {"code":500,"message":"Invalid status code: 0","statusMessage":"Internal Server Error"}

Was there any feedback on what happened yesterday morning, or even why again today?

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wasin.w avatar image   wasin.w
Hello @GI
Do you still encounter the issue?

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