For a deeper look into our Elektron API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
2 4 7 9

Elektron Feed INCOMPLETE_DATA, NO_DATA Errors

Hi, I use the UPA

8.0.0.L1.all.rrg 

version to connect with ELEKTRON_DD feed over our company's TREP and very often I keep getting INCOMPLETE_DATA or NO_DATA or Unknown msgClass: 0 errors.

Is there some issues within the library or the underlying TREP environment setup?

How can we resolve these? or should we ignore them?

elektronrefinitiv-realtimeelektron-sdktrep
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

· Write an Answer
Upvotes
Accepted
78.1k 246 52 72

@pratik.p.mehta

Refer to the UPA developer guide, INCOMPLETE_DATA indicates that the RsslBuffer on the RsslDecodeIterator does not have enough data for proper decoding. This could be a problem in the data or decoding logic.

To verify this kind of issue, you need to dump the buffer that causes those errors. Then, we can verify if the data in the buffer is valid.

You may also share the code that the application uses to decode the data.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Sure, let me put some loggers to dump the buffer and share the code snippet

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.