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Hello,
I'm using the machine id and password with client id but I'm having a forbidden 403 error after authentication. Could you please guide me?
Sending EDP-GW service discovery request to https://api.refinitiv.com/streaming/pricing/v1/
EDP-GW service discovery HTTP code: 403 Forbidden
Stop trying with the request
Failed to retrieve endpoints from EDP Service Discovery. Exiting...
Machine ID : GE-A-01444311-3-2480
If the problem is because of the host, please suggest me how to find the host name.
Thanks.
This is not about the hostname but the previous trial has been expired. I have reached out to the account team and they have activated the 30-day trial period for this machine ID.
Hello @manoj.pandeti
Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If yes, please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.
Thanks,
AHS
<AHS>
@Nawapoom Lohajarernvanich is working with the CSM team regarding this client license.
Hi,
Please let us know if you have any update on this question.
If it is still an issue, please post again to offer further insight into your question.
Regards,
AHS
Hi,
Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.
Thanks,
AHS
This response is coming from the machine ID that has expired license. Therefore, it can get the access token but failed to retrieve service directory with 403 error message. I can reproduce the same error with my testing ID.
Once the new trial license is in place, you should be able to start to retrieve the data with the same credentials.
Hello @monojit.banerjee
Have you got access token successfully? If yes, please see the answers in this question which may help you.
Hello @monojit.banerjee
If you got the access token successfully, could you please check if the returns JSON message from RDP authentication has "trapi.streaming.pricing.read" value in the scope attribute?
Basically, the Service Discovery ("/pricing/v1") requires trapi.streaming.pricing.read permission scope to access the list of ERT Cloud VIPs.
Could you please share your "scope" value from the JSON access token?
Thanks I could able to connect now. But, I'm getting static data after that it couldn't able to get Live Stream data. Is that the expected behaviour? Please help me with that.
Sending authentication request with password to https://api.refinitiv.com:443/auth/oauth2/beta1/token ...
EDP-GW Authentication succeeded. RECEIVED:
{
"access_token":"eyJ0e.....FPHjpg",
"expires_in":"300",
"refresh_token":"9c...-...-b8",
"scope":"trapi.streaming.pricing.read",
"token_type":"Bearer"
}
Sending EDP-GW service discovery request to https://api.refinitiv.com/streaming/pricing/v1/
EDP-GW Service discovery succeeded. RECEIVED:
{
"services":[
{
"dataFormat":[
"tr_json2"
],
"endpoint":"amer-2.pricing.streaming.edp.thomsonreuters.com",
"location":[
"us-east-1b"
],
"port":443,
"provider":"aws",
"transport":"websocket"
},
{
"dataFormat":[
"tr_json2"
],
"endpoint":"amer-3.pricing.streaming.edp.thomsonreuters.com",
"location":[
"us-east-1a",
"us-east-1b"
],
"port":443,
"provider":"aws",
"transport":"websocket"
},
{
"dataFormat":[
"tr_json2"
],
"endpoint":"apac-2.pricing.streaming.edp.thomsonreuters.com",
"location":[
"ap-southeast-1b"
],
"port":443,
"provider":"aws",
"transport":"websocket"
},
{
"dataFormat":[
"tr_json2"
],
"endpoint":"emea-1.pricing.streaming.edp.thomsonreuters.com",
"location":[
"eu-west-1a"
],
"port":443,
"provider":"aws",
"transport":"websocket"
},
{
"dataFormat":[
"tr_json2"
],
"endpoint":"apac-3.pricing.streaming.edp.thomsonreuters.com",
"location":[
"ap-southeast-1a",
"ap-southeast-1b"
],
"port":443,
"provider":"aws",
"transport":"websocket"
},
{
"dataFormat":[
"tr_json2"
],
"endpoint":"emea-2.pricing.streaming.edp.thomsonreuters.com",
"location":[
"eu-west-1b"
],
"port":443,
"provider":"aws",
"transport":"websocket"
},
{
"dataFormat":[
"tr_json2"
],
"endpoint":"emea-3.pricing.streaming.edp.thomsonreuters.com",
"location":[
"eu-west-1a",
"eu-west-1b"
],
"port":443,
"provider":"aws",
"transport":"websocket"
},
{
"dataFormat":[
"tr_json2"
],
"endpoint":"apac-1.pricing.streaming.edp.thomsonreuters.com",
"location":[
"ap-southeast-1a"
],
"port":443,
"provider":"aws",
"transport":"websocket"
},
{
"dataFormat":[
"tr_json2"
],
"endpoint":"amer-1.pricing.streaming.edp.thomsonreuters.com",
"location":[
"us-east-1a"
],
"port":443,
"provider":"aws",
"transport":"websocket"
}
]
}
Connecting to WebSocket wss://amer-3.pricing.streaming.edp.thomsonreuters.com:443/WebSocket for session1...
WebSocket successfully connected for session1!
SENT on session1:
{
"Domain":"Login",
"ID":1,
"Key":{
"Elements":{
"ApplicationId":"256",
"AuthenticationToken":"ey...Hjpg",
"Position":"192.168.2.75/Operations-PC"
},
"NameType":"AuthnToken"
}
}
RECEIVED on session1:
RECEIVED on session1:
WebSocket Closed for session1
Reconnect to the endpoint for session1 after 3 seconds...
Connecting to WebSocket wss://amer-3.pricing.streaming.edp.thomsonreuters.com:443/WebSocket for session1...
WebSocket successfully connected for session1!
SENT on session1:
{
"Domain":"Login",
"ID":1,
"Key":{
"Elements":{
"ApplicationId":"256",
"AuthenticationToken":"eyJ0eX...jpg",
"Position":"192.168.2.75/Operations-PC"
},
"NameType":"AuthnToken"
}
}
RECEIVED on session1:
Can you please help with this
Hello @manoj.pandeti
I cannot find an item request message in a given JSON log. Does the application request any items to ERT in Cloud yet?
You can find more detail regarding how to connect and consume data from ERT in cloud via the following resources:
Hello @manoj.pandeti
Do you still encounter any connection and subscription problems?
Hello @manoj.pandeti,
Could you please confirm, if you are still observing the problem, as requested by @Wasin Waeosri?
Thanks
