Upgrade from Eikon -> Workspace. Learn about programming differences.
For a deeper look into our Eikon Data API, look into:
Overview | Quickstart | Documentation | Downloads | Tutorials | Articles
Hello!
As everyone else, I am working remotely currently.
Is there a way to be logged in Desktop Eikon, but not be connected to my company's proxy to be able to use Eikon Data API calls? Currently, if I am not connected to the proxy, Heartbeat (realtime data) is down and no Python requests can be sent.
Can my IP address be added to the list of "approved" addresses for my login credentials so that I do not need to connect to proxy every time? It slows down everything massively. Many thanks!
Hi,
Thank you for your participation in the forum.
Are any of the replies below satisfactory in resolving your query?
If yes please click the 'Accept' text next to the most appropriate reply. This will guide all community members who have a similar question.
Otherwise please post again offering further insight into your question.
Thanks,
AHS
Please be informed that a reply has been verified as correct in answering the question, and has been marked as such. Thanks, AHS
Hello @alex.yermolayev,
I believe that proxy, is what enables your Eikon instance to reach the Eikon hosting endpoints from a secure environment, likely you are behind a firewall, therefore adding your IP address to approved lists would not be helpful in facilitating the connectivity.
You can examine Eikon connectivity from Eikon -> Configuration Manager tool. Depending on your organization's policy, the configuration modification may be disabled. In either case, I would still not recommend changing configuration, as the changes may result in your instance not being able tor reach the assigned endpoints.
