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ravinder.nirugonda avatar image
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login stream was closed

Hi, this is with reference to RIC /2318.HK, we could see the data on quote page, however, when we are trying to extract the same through API into my internal applicaiton, error message is appearing login stream was closed. could you please look into it and do the needful?

elektronrefinitiv-realtimeelektron-sdkquote
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Jirapongse avatar image   Jirapongse

@ravinder.nirugonda

Hi,

Please let us know if you have any update on this question.

If it is still an issue, please post again to offer further insight into your question.

Regards,

AHS

wasin.w avatar image   wasin.w

Hello @ravinder.nirugonda

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,


AHS


Jirapongse avatar image   Jirapongse

@ravinder.nirugonda

Hi,

Thank you for your participation in the forum.

Is the reply below satisfactory in answering your question?

If yes please click the 'Accept' text next to the most appropriate reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

wasin.w avatar image   wasin.w

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,


AHS

1 Answer

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umer.nalla avatar image
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Hi @ravinder.nirugonda

Please provide more information so we can best assist you.

  • When you say Quote Page - where is this? Which application and which user/credentials are you using?
  • For the API application - which API are you using - which language?
  • What data source is the API example connecting to?
  • What credentials are you using for the API example?
  • What is the exact error message you see?
  • Which server or data endpoint are you connecting to?

If you are using your own code, try to request the RIC using one of the examples provided with the API - as a first step. If that does not work - provide the above information.


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zoya faberov avatar image   zoya faberov

Hello @ravinder.nirugonda,

Is the issue still relevant?

Could you please provide the additional info requested by @Umer Nalla, so we can help?

Thanks,

-AHS

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