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Request Timeouts

Hello,

I'm sending post & put request to World-Check One API. I've been seeing timeout errors on requests to create/archive thousands of cases during development. I haven't seen any timeouts if there are only few cases. Is this expected for all environments?

world-checkworld-check-onetime-out
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@nrobas

Hi,

Thank you for your participation in the forum.

Are any of the replies below satisfactory in resolving your query?

If yes please click the 'Accept' text next to the most appropriate reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

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@nrobas

Hi,

Since this is a service-affecting issue I would request you to kindly raise a ticket with our support team by using the below link,

https://my.refinitiv.com/content/mytr/en/productsupport.html?productName=Thomson%20Reuters%20World-Check%20One%20API

Regards,

Mehran Khan

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Hello, I did raise a ticket in Refinitiv support but they asked me to raise the question here in dev community.

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@nrobas

Hello,

Apologies for the inconvenience caused, I have contacted the internal team they will reach out to you shortly.

Thank you for your patience.


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