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Updating Case Results back to WC1
At the end of the case screening process, there could be unresolved results returned that needs to be reviewed. We have a logic post WC1 to automatically validate these unresolved results. We would like to update the case result back to WC1 so that it can be updated out of the 'unresolved' status. Is it possible to do this and how?
Hello @rhipolito
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Thank you for your query.
You can resolve the matches of a case using the API call - 'SEQ-case-investigate-resolve-results: Resolve results'.
This API call will link the resolved matches back to your World-Check One case with the resolution of your choice. You would need the case-system-id of the case for which you want to resolve the matches. After you have resolved the matches, you can fetch the use the API call - 'SEQ-case-investigate-results: Get screening results', to check the status of each match within a case.
For more information on resolution of matches and identifying the resolution status of a match, please refer to the following link - https://developers.refinitiv.com/customer-and-third-party-screening/world-check-one-api/quick-start?content=57985&type=quick_start
Section - World-Check One API Case Review and Resolution of Matches & World-Check One API Resolution status of a match
Hope this clarifies your concern.
