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I keep failing when I try to resolve a match with a long remark
error message like this
{
"error": "RESOLVE_RESULTS_FAILED",
"cause": "Resolution of results request has failed, please check that all required fields are supplied and valid."
}
so I try to make remark shorter, then the resolution succeed
May I know what is the size limit for the remark of resolution? could it be larger?
Thanks
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AHS
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Thanks,
AHS
Thank you for your query,
It appears that you are receiving Error 400 for the resolution endpoint. Please use the status-id, risk-id and resolution-id as defined in the resolution toolkit to be able to resolve match(s) using API.
Endpoint - GET groups/{ {group-id}}/resolutionToolkits/WATCHLIST
This endpoint will provide you the resolution rules. You will have to select the status-id of your choice and use the risk-id and reason-id for the same from 'resolutionRules'.
Only the values defined for the specific status-id can be used to resolve the matches using the API. If any value is not available in the resolutionRules of the specific status-id, the resolve results endpoint will give Error 400.
Hope this helps.
