As far as I know, there is no way to request past data which is published due to disconnection from the client side because ERT in Cloud provides real-time data.
The client should reach out to ERT in Cloud support team who can give the solution if any by submitting the query via Product Support | MyRefinitiv and select Product to be Elektron Real Time in Cloud .
Hope this help.
Using Elektron SDK1.3.0 and we would like to link to libRFA.a and librssl.a form the ETA in a single executable. However, we are expecting names clashes. Can you please tell us if there's a safe way of doing this and if it's possible at all? Thank you.