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Lei.Wu avatar image
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ERT in Cloud on disconnection

Hi,

I have an ERT in Cloud client who has asked for the cloud solution, if there is a disconnection, how can they back fill the data that is missed?


Thanks,

Leo

elektronrefinitiv-realtimeelektron-sdk
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pimchaya.wongrukun01 avatar image   pimchaya.wongrukun01

Hello @Lei.Wu

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

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Thanks,

AHS

veerapath.rungruengrayubkul avatar image   veerapath.rungruengrayubkul

Hi,

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Thanks,

AHS

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umer.nalla avatar image
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Hi @Lei.Wu

I think the best bet would be for yourself and the client to discuss with their account team / local sales team to look at options available in terms of our historical data products - to see if they would provide the missed information.

I am not an expert on our historical content, but for example, historical pricing events could provide some of the missed data.

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