Several references point to this document. Where is is now? I get a permission error trying to access it. (Reuters Multilingual Text Encoding Standard - based on ISO 2022) https://customers.reuters.com/developer/connect/data/material/RMTES.PDF
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Hello @Patrick Sweeney,
Quick update, after initially experiencing some difficulty accessing the document on Customer Zone and the helpful info from @chavalit.jintamalit, logging out and clearing cookies, logging back in I was able to access the link.
Usually this is not something we would do, but as you experience similar issues accessing it, and the document is not accessible via my.refinitiv.com, please find it attached.
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I can access the file successfully.
Please contact Refinitiv Helpdesk about your account permission.
The Refinitiv Helpdesk can be reached at https://my.refinitiv.com/
Or by calling the Helpdesk number in your country.
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What I get looks like a permission error.
I edited the picture to remove your personal information (email address).
That is correct that your account does not have permission.
You should contact your Refinitiv account manager to discuss on the product/service which allows you to access the document.
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Hello @Patrick Sweeney,
Do you have a specific question on Reuters Multilingual Text Encoding Standard (RMTES) format that we may be able to help with? Where are the references that you mention, are they in the documents on this portal?
The link points to the old Customer Zone site. The client-facing technical documentation that used to be hosted on Customer Zone is hosted at present on My Refinitiv, however, some documents were obsoleted and those were not migrated, so this is likely while the link is broken.
RMTES encoding continues to be in use, for example, for Machine Readable new encoding/decoding.
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I found the reference here https://developers.refinitiv.com/article/encoding-and-decoding-non-ascii-text-using-ema-and-rfa-cnet
If there's a current description of RMTES, then I'm ok with reading that. I'm not specifically interested in the 1994 document, but it seems odd to have a standard that doesn't have a document accessible to developers.
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Thanks for providing the document. It was nice to see the old Reuters logo - dots arranged as if it were a ticker tape.
