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mereen.joseph avatar image
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Request: Can you send closed connection status as we want to test the handling of it in our system

Hi Team, Will you be able to send a closed connection status (channel state: closed) as we would like to see how our system handles it. Connection Details: Connection.MarketData.UserID = GE-A-00336937-3-2528 Hostname: amer-3.pricing.streaming.edp.thomsonreuters.com Connected component info: ads3.2.1.L1.linux.tis.rrg 64-bit channel state: active connection type: encrypted protocol type: Reuters wire format major version: 14 minor version: 1 ping timeout: 30
elektronrefinitiv-realtimeelektron-sdkema-apirrtelektron-message-apielektron-data-dictionary
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pimchaya.wongrukun01 avatar image   pimchaya.wongrukun01

Hello @mereen.joseph

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AHS

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Gurpreet avatar image
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Hi @mereen.joseph,

We are unable to force the status of connection or entitlements in our real-time cloud setup. It is however quite easy to do from your application. Just disable the network connection (remove network cable) on the machine running the application, and the API should show that the channel has gone down.

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