Eikon API Proxy for Macs Errors then Quits

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Question by Michael.L · Sep 24, 2020 at 05:45 PM · eikon eikon-data-api workspace python workspace-data-api refinitiv-dataplatform-eikon mac-os

Eikon API Proxy for Macs Errors then Quits

Hello, I'm in the beginning phases of using the Eikon API and whenever I try to open the Eikon API Proxy for Macs it crashes and closes. It displays the following error code: "An unexpected error has occurred Eikon API Proxy needs to be restarted. We are sorry for the inconvenience. TypeError: Cannot read property 'webContents' of null at click" followed by a bunch of pathways. Any suggestions

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Answer 1 · 2020-09-25T10:20:41Z

REFINITIV

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Answer by jason.ramchandani01 · Sep 25, 2020 at 10:20 AM

hi @Michael.L can you try the advice on this link and see if that helps https://community.developers.refinitiv.com/questions/42820/i-am-not-able-to-open-eikon-api-proxy-on-mac.html

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Eikon API Proxy for Macs Errors then Quits

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