question

Upvotes
Accepted
nicola.donelli avatar image
9 ●1 ●3 ●4

Tick History Cash quota exceeded

I am performing an ElektronTimeseriesExtractionRequest for RIC "EURJPY=" but I got this output (and not content)


Extraction Services Version 14.3.41935 (052f652420ba), Built Oct 12 2020 20:12:34
Processing started at 2020-11-06 16:49:54.
User ID: 9026587
Extraction ID: 2000000195692253
Schedule: 0x0750f95ba6170637 (ID = 0x0000000000000000)
Input List (1 items):  (ID = 0x0750f95ba6170637) Created: 2020-11-06 16:49:54 Last Modified: 2020-11-06 16:49:54
Report Template (10 fields): _OnD_0x0750f95ba6170637 (ID = 0x0750f95ba6370637) Created: 2020-11-06 16:49:52 Last Modified: 2020-11-06 16:49:52
Schedule dispatched via message queue (0x0750f95ba6170637)
Schedule Time: 2020-11-06 16:49:53
Timeseries Date Range: 2020-10-01 to 2020-10-30
Processing completed successfully at 2020-11-06 16:49:54, taking 0.224 Secs.
Extraction finished at 2020-11-06 15:49:54 UTC, with servers: x01q14, ETS (0.1 secs), QSHC15 (0.0 secs), QSSHA1 (0.0 secs)
Quota Message: INFO: Tick History Cash Quota Count Before Extraction: 15; Instruments Approved for Extraction: 0; Tick History Cash Quota Count After Extraction: 15, 100% of Limit; Tick History Cash Quota Limit: 15
Quota Message: ERROR: The RIC 'EURJPY=' in the request would exceed your quota limits. Adjust your input list to continue.
Quota Message: WARNING: Tick History Cash Quota has been reached or exceeded
Writing RIC maintenance report.

What does it mean that I exceeded my Tick History Cash quota limit?

And how could I keep my Tick History Cash quota limit under control to avoid this in the future?


Thanks

elektron-sdktick-history-rest-api
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

zoya faberov avatar image   zoya faberov

Hello @nicola.donelli,

As your question is about Tick History, moving it from Elektron Websocket forum to Tick History forum,

3 Answers

· Write an Answer
Upvotes
Accepted
zoya faberov avatar image
32.2k ●40 ●11 ●20

Hello @nicola.donelli,

Looks like you have exceeded the requests Quota that is allocated to your DSS ID.

Pease look it up via DSS GUI:

I would keep it under control proactively, by planning the number of requests issued to be under the quota assigned.

An alternative approach is to run API quota request

{
                {protocol}}{
                {host}}{
                {api}}/Quota/GetQuotaInformation

periodically, and examine the results.

And/or to always examine any error that is received (as you just did) and to look out for the error on quota exceeded.


trthquota.gif (33.7 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

nathan.faber avatar image nathan.faber
What happens if no cash quota is displayed? I only see Futures and Options, and we are well under both of those quotas. Thanks
zoya faberov avatar image zoya faberov nathan.faber
Hello @nathan.faber ,

It is always better to post a new question as new question, as old discussion threads with accepted answers get very little views and are not actively monitored by the moderators of the forums

You can optionally include a link to any relevant past discussion

zoya faberov avatar image zoya faberov nathan.faber
Hello @nathan.faber ,

Trying to better understand, as you mention that you are not seeing any quota for Cache/OTC (should be right above Futures and Options) , please confirm that your userid is permissioned for any Cache/OTC instruments?

Upvotes
nicola.donelli avatar image
9 ●1 ●3 ●4

Uh... It seems I reached the my quota.

Is it possible to free space from my quota (there are still in quota some RICs I do not need)?


icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
zoya faberov avatar image
32.2k ●40 ●11 ●20

Hello @nicola.donelli,

As quota is a part of your DSS product contract, please consult with your Refinitiv account manager to see what can be done.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

zoya faberov avatar image   zoya faberov

Hello @nicola.donelli,

<private comment>

I have attempted to lookup up your organization name, with the aim to contact your Refinitiv account manager and notify them of quota.

However, there are several locations of Amber Capital, a different Refinitiv account manager is in charge, depending on the location. So am unable to easily pinpoint the correct contact on my side, and it should be much quicker, with you contacting the assigned Refinitiv account manager, directly.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.