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martin.miller01 avatar image
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Error on checking port 9001?

I am getting the following error (I have restarted my machine multiple times):

ek.set_app_key("*****")

2020-11-30 20:00:49,241 P[10012] [MainThread 15136] Error on checking port 9001 : HTTPConnectionPool(host='localhost', port=9001): Read timed out.


2020-11-30 20:01:06,350 P[10012] [MainThread 15136] Error code 404 | Client Error: <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"/> <title>Error 404 NOT_FOUND</title> </head> <body><h2>HTTP ERROR 404</h2> <p>Problem accessing /api/v1/data. Reason: <pre>    NOT_FOUND</pre></p><hr /><i><small>Powered by Jetty://</small></i><br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                <br/>                                                 </body> </html>




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Alex Putkov.1 avatar image   Alex Putkov.1

@Martin.Miller

Thank you for your participation in the forum. Are any of the replies below satisfactory in resolving your query? If yes please click the 'Accept' text next to the reply that best answers your question. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

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-AHS

veerapath.rungruengrayubkul avatar image   veerapath.rungruengrayubkul

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

AHS

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Alex Putkov.1 avatar image
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Which version of Eikon Data APIs library for Python are you using? Try updating it to the latest version, which is currently v1.1.8. I'm thinking that perhaps you have an older version of Eikon Data APIs library for Python, which picks the port number for Eikon API Proxy from Thomson Reuters branded location of .portInUse file, whereas latest versions of Eikon write the port number into Refinitiv branded location: %APPDATA%\Refinitiv\Data API Proxy\.portInUse

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