Consistently getting this error today - for ek.get_timeseries() calls.
Have increased time sleep between calls and reduced the number of instruments. Have logged a ticket with the support desk who have asked me to check with you.
Upgrade from Eikon -> Workspace. Learn about programming differences.
For a deeper look into our Eikon Data API, look into:
Overview | Quickstart | Documentation | Downloads | Tutorials | Articles
Consistently getting this error today - for ek.get_timeseries() calls.
Have increased time sleep between calls and reduced the number of instruments. Have logged a ticket with the support desk who have asked me to check with you.
Hi,
Please let us know if you have any update on this question.
If it is still an issue, please post again to offer further insight into your question.
Regards,
AHS
Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.
Thanks,
AHS
Did you try the latest version of Eikon Data API (latest 1.1.8).
The other article that may help you is Eikon Data API Troubleshooting article.
Hi @rajanraju
You can try implementing defensive code as in this question's answer, https://community.developers.refinitiv.com/questions/67195/error-code-2504-occurs-at-random-times-in-code-how.html
The client has provided further update. Could you please look into the issue?