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Click the Settings button in Refinitiv Eikon tab in Excel ribbon. In the Settings window click "Sign In" under Refinitiv Eikon - Microsoft Office. Then select the desired option from "Automatically sign me in when:" drop-down.
Thanks Alex. Although I have selected : Automatically sign me when = "Never" in the Eikon settings / Signin, it keeps signing it at start up
If Eikon application or Eikon Excel do not behave as expected, your best bet is to reach out to Refinitiv Helpdesk. I opened case 09450602 with Refinitiv Helpdesk on your behalf. You will be contacted by the Helpdesk to investigate the issue.
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