One of my customer is facing following issue for requesting real time data with EMA 18.104.22.168 version. And customer is connecting to ERT in cloud. Could you please advice what caused this issue and how to avoid it ? Thanks.
Failed to open or modify item request. Reason: ReactorReturnCodes.FAILURE. Error text: Request reissue while stream state is known as open.
I have checked the log.txt and found a lot of Dictionary request timeout messages
十二月 23, 2020 7:02:57 下午 com.thomsonreuters.ema.access.ChannelDictionary processCallback 警告: loggerMsg ClientName: ChannelDictionary Severity: Warning Text: RDMDictionary stream state was changed to suspect with status message streamId 4 Reason State: Open/Suspect/None - text: "Request timeout" loggerMsgEnd
Can the client replicate the issue with EMA Java example 450 (example450__MarketPrice__QueryServiceDiscovery or ex450_MP_QueryServiceDiscovery - if using RTSDK 2.0.0L1)? If so, which "-location" value that the client specify?