We have been using Refinitiv MEDIA_CHECK API for some time, but as of this morning, we are receiving intermittent errors as follows;
This error appears for a while, then disappears again.
It also seems to affect the Web Interface for MEDIA_CHECK, where it says "Unexpected error" in red in the title bar.
Is there a known outage at the moment?
"getClassificationTreeForRiskTopics command failed or timed out "
- However, we are solely interested in the API malfunction, but this just may give extra context, or debugging information.