While running a large intraday tick history job where I poll the endpoint to check if the job has finished, I receive an intermittent interruption which produces the following error message:
errorMessage": "('Connection aborted.', ConnectionResetError(104, 'Connection reset by peer'))",
"errorType": "ConnectionError"
Why does this happen and how can I prevent such an error in future?
This are my extractions urls:
Hello @linda.kilpatrick
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From the error message, the server has cut the connection. You can directly contact the Refinitiv Tick History team via MyRefinitiv to verify the server's status.
In this case, I think that the extractionID is still valid so you can reconnect to the server to check the status of the extraction when the server is ready.
