Hello guys, a client has recently changed to the new URL and in his first request he gets the following error
POST request for "https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/ExtractWithNotes": Connection timed out: connect; nested exception is java.net.ConnectException: Connection timed out: connect
Would you know why or what is he missing?
Please have client use the DSS sample as recommended by @jirapongse.phuriphanvichai. It seems that they were able to get authorization token and extraction request timed out - which is weird.
We will need detailed output of their application to advise on this issue.