Upgrade from Eikon -> Workspace. Learn about programming differences.

For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvote
Accepted
16 0 1 2

Keep getting HTTP 410 errors when trying to generate API key

Hi,

When I was trying to generate API key for using Eikon Data API through the Eikon platform APP Key Generator, I kept receiving the following error massage:"Error: HTTP error: 410 Gone". Do you have any idea how to fix it?

Many thanks.error.jpg

eikoneikon-data-apirefinitiv-dataplatform-eikonworkspaceworkspace-data-api
error.jpg (57.9 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

<AHS>

The case 09994060 is closed with the following resolution:

Issues with the APP Key generator was reported wherein unable to generate API code. Getting the error message - "HTTP error: 410 Gone".

New version of AppKey Ver. 0.1.53 applied to restore service.

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,


AHS


Upvotes
Accepted
10.2k 18 6 9

@Faculty3 I created a case for you earlier with our support team Case No: 09994060 they should have been intouch with you already. I still cannot access the APPKEY app myself either.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
10.2k 18 6 9

@Faculty3 We have been experiencing login service issues very recently - it is likely these are linked to not be able to access some apps. These are Priority Alerts and are being investigated and resolved now. Please see ALERT page:

1623749617675.png



1623749617675.png (180.4 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Thanks for the prompt response.


I have checked the ALERT page, it shows the status became resolved. However, when I then try to use the APP Key generator, I still get the 401 Gone error massage.


Do you have any idea about this?


Many thanks.

error2.jpg

error2.jpg (161.3 KiB)
Upvotes
24.7k 54 17 14

Hello @Faculty3

The Eikon team has updated the App Key application, the service should be restored.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
1 0 0 0

Hi,

I am still getting the exact same error while using my university account. Is this a subscription based error or can this be fixed?

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.